FAQ
Can I Ship it to my Country?
We ship Worldwide.
Wherever you are, you will receive your order or we will provide a 100% Refund Guarantee no questions asked.
Can you take photos with the Retro Camcorder?
Yes! Retrograde™ Retro Camcorder comes with 2 modes. One for Video & another for photography.
Does it record audio?
Yes! Our Retrograde™ Retro Camcorder comes with high definition audio capture, with a retro touch.
How to transfer?
- Use the included USB cable to connect the Retrograde™ Retro Camcorder to your computer.
- After connecting, your computer will detect the Retrograde™ Retro Camcorder as a removable storage device.
- Access the folder on the Retrograde™ Retro Camcorder where your images are stored.
- Choose the images you’d like to transfer and copy them to a folder on your computer.
- Once the files are copied, you can transfer the videos to another device using your preferred method, such as email, cloud storage, or a USB flash drive.
Whats in the box?
- Retrograde™ Retro Camcorder
- USB Data Transfer/Charging Cable
- User Manual
- Hand Strap
Shipping
How long does shipping take?
Estimated shipping varies between 4-7 business days depending on your location.
We will dispatch your order with 24hours to expedite delivery.
What about customs and taxes?
All taxes are inclusive.
Returns & Refunds
Can I cancel my order?
Yes, you are able to cancel your order anytime before we dispatch your package.
Once your order is sent out, you will have to receive the order first, then contact customer service (within 14 days of receiving your order) and we will assist you further.
Can I refund my order?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, in its original packaging.